Manner and cost of delivery

The packages are delivered efficiently and quickly. You can also track your delivery all the time! Usually delivery takes 7-9 business days. Due to Brexit, all parcles require customs clearance, so from now the minimum order value needs to exceed 30 GBP. All customs charges are on our site, you won't pay any additional fees. There may be delays in delivery due to UK customs services over which we have no influence.

  • GLS courier - a courier company that we have tested in all and every circumstance. 

  • FedEx - due to Brexit we have added a new courier company for our parcels. Worldwide, famous FedEx.
  • Delivery Cost:
  1. For parcels up to 2 kg - 4.99 GBP (for example Blanket)
  2. For parcels over 2 kg - 8.99 GBP (for example Teepee)
  3. Orders over 199 EUR - Free delivery
  • Our products are shipped within 48 hours from the moment we receive your payment.

Returns:

  • If you are not satisfied with our products, you have 30 days to let us know. To make the procedure easy for both sides, please fill in the returns form found here. The total cost of order is reimbursed when we receive all products we shipped. The returned products shall be delivered to the following address: Fun with Mum Sp. z o.o. ul. Bruszewska 28, 03-046 Warszawa. Please note any postage incurred by returning the item(s) to us will not be refunded.

Complaints:

  • If you are not happy with the quality of our products, please fill in the complaint form found here and send it to: contact@funwithmum.com. We will contact you within 7 days.

Replacement:

  • Would you like to change a pattern, size or replace the thing you bought with something else? If only the products have not been used we will gladly help you! Please fill in the replacement form found here and send it to: contact@funwithmum.com. Together we will resolve this problem in no time!
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